Legal
Privacy Policy
How The Ranch Veterinary Hospital collects, uses and protects the personal information you share with us.
Privacy Policy
The Ranch Veterinary Hospital respects your privacy. This page explains what information we collect through this website and how we use it.
Information you give us
When you submit an appointment request we collect your name, phone number, email address, your pet’s name and species, the reason for your visit, your preferred time and whether you are a new or existing client. We record the exact consent text you agreed to, the time of your submission and a hashed version of your IP address so we can demonstrate consent.
How we use it
We use your details only to respond to your request, schedule your appointment, send appointment reminders you have consented to receive, and keep our records accurate. We do not sell your information and we do not use this website to collect medical history or payment data.
Text messages
If you opt in to text messages, we may text you about your pet’s appointment and clinic updates. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time.
Retention and access
Appointment requests are kept only as long as needed for scheduling and record-keeping. To ask for a copy or deletion of your request information, contact us at info@theranchveterinaryhospital.com.
Third parties
Some site features may load content from services such as Google Maps, and our online pharmacy is operated by a third party under its own privacy policy. This policy will be updated when the clinic confirms any additional tools.
This policy is a starting draft and should be reviewed with the clinic before launch.
Last updated October 5, 2026.